Authenticating with a SecurID Token when Setting Up a New PIN

You may be required to authenticate using SecurID when logging into Mobile Banking for Business or when approving wire payments. When you use SecurID for the first time, or when your SecurID token is reset to new PIN mode, you must set up a new PIN for it. If you already have a PIN for your SecurID token, see Authenticating with a SecurID Token.

Note: If you have a SecurID soft token, you must set it up before you can set up a PIN for it. For instructions, see Setting Up a SecurID Soft Token on Your Computer, Setting Up a SecurID Soft Token on Your BlackBerry or Setting Up a SecurID Soft Token on Your iPhone.

When you are required to authenticate with SecurID, the SecurID Challenge page opens.

• In the UserID field, your SecurID user ID is displayed. This is generally your <customer ID>_<user ID>. These are the same customer ID and user ID you use to log into Online Banking for Business. If necessary, you can change this information.

Note: In Mobile Banking for Business, when approving wire payments only, you can use any SecurID token registered with the bank.

• In the Passcode field, do one of the following:

• For a hardware token, enter only the tokencode. For example, if your token code is 204060, you type: 204060.

Note: Do not use a tokencode that you entered previously. If necessary, wait until the tokencode changes so that you can enter a new tokencode.

• For a software token on your smartphone, navigate and click the RSA Application icon. The Enter PIN prompt is displayed.

Enter 0000 and click the Enter key.

The passcode is displayed on your smartphone. In the Passcode field in Mobile Banking for Business, type the passcode displayed on your smartphone.

• Click Finish. The bank authenticates your SecurID.

The SecurID PIN Setup page opens.

• Enter and re-enter your new PIN. The PIN must be six characters long.
• For a hardware token, the PIN can include letters and numbers.
• For a software token, the PIN can include only numbers. The first number cannot be zero (0).
• Click Finish to save your new PIN and return to the SecurID Challenge page, where you are prompted to log in with SecurID, using your passcode instead of your tokencode. For details, see Authenticating with a SecurID Token.

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